HotHello.com
   Home   |   Bookmark Chinese Chinese Traditional Chinese
Calling Card  |   Sign Up  |   Order History  |   Online Support  |   Guide  
 
 Service
  Order History  
  Guide  

  Sign Up  
  Change Passwd  
  Forget passwd  

  FAQ  
  Security  

  User Agreement  
  Privacy Policies  

  Online Support  
  About Us  


We accept VISA!
We accept VISA! We accept Master Card!
SSL Certificate
  We are in promotion!
 
FAQ

How to register myself at your website?
Shall I register myself first, before I buy the calling card?
How to buy the calling card?
What kind credit card you website supports?
Is it secure to buy the calling card online?
Is there any limitation when I am buying the calling card?
How to increat my credit balance?
I forget the PIN number, what can I do?
I forget password for email encryption, what can I do to get the PINs?
I can't make order, what happen?


Answers

-
How to register myself at your website?
  Before registration, you shall have an working emaill address and proper user name, and impossible, a alternative email address. Click here to register.
 
 
-
Shall I register myself first, before I buy the calling card?
  Yes. You have to register yourself in our system first.
 
 
-
How to buy the calling card?
  You can use credit card to buy the calling card at our website.
 
 
-
What kind credit card you website supports?
  At this moment, we support Visa and MasteCard
 
 
-
Is it secure to buy the calling card online?
  You are secure. More detailed information, please visit our Security FAQ.
 
 
-
Is there any limitation when I am buying the calling card?
  Yes. Each time, each user has it's own limitation. The website will show the credits balance for each user online.
 
 
-
How to increat my credit balance?
  Each successful order will increase the credit balance. Buy more, get more.
 
 
-
I forget the PIN number, what can I do?
  Use our Order History function, you can retrieve the PIN number you bought within last 180 days.
 
 
-
I forget password for email encryption, what can I do to get the PINs?
  Use our Order History function, you can retrieve the PIN number you bought within last 180 days.
 
 
-
I can't make order, what happen?
  This is cause by the IE cookie bug. You can do as following:
1. Start IE
2. Select menu: Tools -> Internet Option
3. In Gerneral Panel, click delete cookies
4. Restart your IE and try again.
 
 
 
 

Copyright © 2002-2020 HotHello.com, All right reserved.